Terms of service

OVERVIEW

Welcome to AYLOS. The terms “we”, “us”, and “our” refer to AYLOS. AYLOS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). AYLOS uses the Shopify platform to make the Services available.

These Terms and Conditions, together with the policies referenced herein (the “Terms” or “Conditions”), set out your rights and obligations when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including provisions regarding warranty disclaimers and limitations of liability.

By accessing, interacting with, or using the Services, you agree to these Terms and to our Privacy Policy [https://aylos.de/policies/privacy-policy]. If you do not agree, you must not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you are of legal age in your place of residence and that you authorize minors under your responsibility to use the Services on devices owned or controlled by you.

To use the Services, you may be required to provide information including email address and billing, payment, and shipping details. You confirm that all information provided is true, current, and complete, and that you are authorized to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. You may not assign, sell, or transfer your account to any third party.

SECTION 2 – OUR PRODUCTS

We strive to present products and Services as accurately as possible. However, colors and visual appearance may vary depending on the device and its settings.

We do not guarantee that products or Services purchased will exactly match your expectations or their online representations.

We reserve the right to modify product descriptions, remove items from the catalog, or limit quantities per customer, region, or jurisdiction without prior notice.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. AYLOS may accept or refuse any order at its sole discretion. Acceptance only occurs after confirmation and successful payment processing.

Once accepted, it may not be possible to cancel the order. If we refuse, modify, or cancel an order, we will attempt to notify you using the contact details provided.

Returns or exchanges are governed exclusively by our Right of Withdrawal.

You confirm that purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without prior notice. The applicable price will be the one displayed at the time of the order and confirmed by email.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

You agree to provide accurate and up-to-date payment information and confirm that:

You are authorized to use the chosen payment method;
The information provided is true and complete;
You will bear all applicable charges, including taxes and shipping costs.

Specific promotions may have their own terms, which will prevail over these Terms.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services (including trademarks, text, images, graphics, videos, design, and structure) is the property of AYLOS, its affiliates, or licensors and is protected by applicable laws.

Use is permitted only for personal and non-commercial purposes. Reproduction, distribution, or modification without prior written consent is prohibited.

All trademarks and distinctive signs belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may have access to tools provided by third parties. These are provided “as is” and “as available” without warranties.

Use of such tools is at your own risk. Any new features or tools introduced will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

Access to third-party content is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

AYLOS uses the Shopify platform to operate the store. However, all purchases are made directly with AYLOS.

Shopify is not responsible for any damages or losses arising from your transactions with AYLOS. By using the Services, you acknowledge this separation of responsibility.

SECTION 10 – PRIVACY POLICY

Personal data collected is subject to our Privacy Policy and, where applicable, Shopify’s policy.

By using the Services, you confirm that you have read and understood these policies.

SECTION 11 – FEEDBACK

By submitting comments, suggestions, or reviews (“Feedback”), you grant us a worldwide, perpetual, and royalty-free license to use, reproduce, and disclose such content.

You confirm that you have the necessary rights to the Feedback and that it does not infringe third-party rights.

We are not obligated to maintain confidentiality, provide compensation, or respond to Feedback.

SECTION 12 – ERRORS AND OMISSIONS

There may be typographical errors or inaccuracies relating to descriptions, pricing, or availability. We reserve the right to correct such issues and cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, fraudulent, abusive purposes or in ways that violate third-party rights.

It is also prohibited to:

Introduce malware;
Collect data from other users;
Engage in spam or scraping;
Circumvent security measures.

We may suspend or terminate accounts in case of violations.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time. You remain responsible for any amounts due up to the termination date.

Provisions that by their nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available” without any express or implied warranties, including merchantability or fitness for a particular purpose, except where legally required.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, AYLOS shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services or products purchased.

Some jurisdictions may not allow certain limitations.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless AYLOS and its partners from any claims or costs arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between the parties.

SECTION 20 – ASSIGNMENT

You may not assign your rights without prior written consent. AYLOS may assign its rights without restriction.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the country in which AYLOS is headquartered, and the courts of that jurisdiction shall have authority.

SECTION 22 – HEADINGS

Section headings are for convenience only.

SECTION 23 – CHANGES TO TERMS

We may update these Terms periodically. Changes take effect on the stated date. Continued use of the Services constitutes acceptance of those changes.